Effective Date: 15-Jan-2014
At Online Shia Academy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By accessing our website or enrolling in our courses, you agree to the terms of this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services.
1.1 Personal Information
This includes:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Details: Login credentials, account preferences, and payment information.
- Student Details: Age, gender, and educational background (for personalized learning).
1.2 Non-Personal Information
This includes:
- Browser type and version.
- Device information (e.g., IP address, operating system).
- Website usage data (e.g., pages visited, time spent).
2. How We Use Your Information
We use your information for the following purposes:
- To provide and personalize our courses and services.
- To communicate with you regarding your account, classes, and updates.
- To process payments securely.
- To improve our website and services based on user feedback.
- To ensure compliance with legal obligations.
3. How We Protect Your Information
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (e.g., SSL).
- Secure storage of personal information.
- Restricted access to sensitive information.
- Regular security audits and updates.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted entities in the following situations:
- Service Providers: Third-party vendors that assist with payment processing, technical support, or analytics.
- Legal Compliance: When required by law or to protect our legal rights.
All third-party partners are required to maintain the confidentiality of your information and use it solely for the services they provide to us.
5. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails.
- Request details about how your data is being used.
- Withdraw your consent for data processing, where applicable.
To exercise these rights, please contact us at info@onlineshiaacademy.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your user experience and improve our website. Cookies may collect non-personal information such as:
- Website activity (e.g., most visited pages).
- Browser preferences and settings.
You can manage or disable cookies through your browser settings. However, this may limit your access to certain features of our website.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Once your data is no longer required, we securely delete or anonymize it.
8. Children’s Privacy
Our services are designed for users of all ages, including children. We collect information about minors only with the consent of their parents or guardians. Parents can access, update, or delete their child’s information by contacting us at [Insert Email Address].
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before providing any information.
10. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and significant changes will be communicated directly to you.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Model Town Lahore
- info@onlineshiaacademy.com
- +92 312 4937142
We are committed to protecting your privacy and ensuring a secure and enriching experience at Online Shia Academy.
